Terms & Conditions
Effective Date: June 21, 2022
Notice Version: 2.0
Data Controller Contact Information:
COAP Online Ltd
This Policy represents a legal document and is the Terms & Conditions agreement for COAP Online www.coaponline.com operated by COAP Online Ltd (also known as and operating as COAP). By using our websites and app, you agree to fully comply with and be bound by the following Agreement each time you use the websites and app. Please review the following terms carefully.
ACCESSING THE WEBSITE/APP & ACCOUNT SECURITY
We reserve the right to withdraw or amend this website/app and any service or material we provide on the website/app in our sole discretion without notice. We will not be liable if for any reason all or any part of the website/app is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the website/app, or the entire website/app, to users, including registered users.
If you choose, or are provided with, a username, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this website/app or portions of it using your username, password or other security information. You agree to notify us immediately of any unauthorised access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information
COPYRIGHT & INTELLECTUAL PROPERTY
Our content, as found within our website/app and services, is protected under copyright laws. The copying, redistribution, use, or publication by you of any such content is strictly prohibited. Your use of our website/app and services does not grant you any ownership rights to our content.
All content and materials, including but not limited to, videos, recordings, images and text contained within this website, as well as the graphics, logos, execution, content, products and concept of the divisions (COAP Online, Hangar 75, High Rollers, Flight Level 900/FL900, The Merge, Gear Talk, The Briefing Room, The Edit Room, Locked On, COAP TV, G-Force & Gigabytes, Exotic Wings, COAP Wings, COAP Media, COAP Platinum, and any other form of COAP travel and online set-ups, and any variations or new derivatives thereof), are the copyright of Centre of Aviation Photography Ltd/COAP Online Ltd and may not be printed, shared or distributed in anyway without prior written consent from COAP or its representatives.
Those items provided by Third Parties (such as but not limited to good for sale on Hangar 75) and any Third Party items listed under Flight Level 900 remain the sole copyright, responsibility and intellectual property of that Third Party.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the website, you warrant to COAP that you will not use the website/app or any of the resources available for download from the website/app for any purpose that is unlawful or prohibited by these Terms. You may not use the website/app or any of the resources available for download from the website/app in any manner that could damage, disable, overburden, or impair the website/app or interfere with any other party’s use and enjoyment of the website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the website.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation and concept thereof, and any software used on the website/app, is the property of COAP or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the website/app or any of the resources available for download from the website/app.
The company content is not for resale. Your use of the website/app or any of the resources available for download from the website/app does not entitle you to make any unauthorised use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use and will make no other use of the content without the express written permission of COAP and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of COAP or our licensors except as expressly authorised by these Terms.
The company names and divisions, COAP logos, COAP slogans, and all related names, logos, product, concept and service names, designs, and slogans are trademarks of COAP or its affiliates or licensors. You must not use such marks without the prior written permission of COAP. All other names, logos, product and service names, designs and slogans on this website/app are the trademarks of their respective owners.
No printout or electronic version of any part of our website/app or Services may be used by you in any litigation or arbitration matter whatsoever under any circumstances.
FOR EDUCATIONAL, ENTERTAINMENT & INFORMATIONAL PURPOSES ONLY
The information contained on this website/app and the resources available for download through this website/app are for educational, entertainment and informational purposes only. The information contained on this website/app and the resources available for download through this website/app is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.
ACCURACY & PERSONAL RESPONSIBILITY
We have done our best to ensure that the information provided on this website/app and the resources available for download are accurate and provide valuable information, but we cannot guarantee the accuracy of the information. Neither COAP nor any of its owners, volunteers, or employees shall be held liable or responsible for any errors or omissions on this website/app (or, where applicable, for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation).
By using this website, you accept personal responsibility for the results of your actions. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this website/app or the resources available for download from this website. You agree to use judgment and conduct due diligence before taking any actions or implementing any plans or policy suggested or recommended on this website.
NO RESULT GUARANTEES
You agree that COAP has not made any guarantees about the results of taking any action, whether recommended on this website/app or not. The company provides educational, entertainment and informational resources that are intended to help users of this website/app succeed. You nevertheless recognise that your ultimate success or failure will be the result of your own efforts, your particular situation, and innumerable other circumstances beyond the control and/or knowledge of COAP.
You also recognise that prior results do not guarantee a similar outcome. Thus, the results obtained by others – whether clients of COAP or otherwise – applying the principles set out in this website/app are no guarantee that you or any other person or entity will be able to obtain similar results.
USE OF CONTENT
The company from time-to-time provides various courses, programmes, items, and associated material for sale on this website. The company grants you a limited, personal, non-exclusive, non-transferable license to use our courses, programmes, and associated material for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the content in any manner.
By ordering or participating in the content, you agree that the content you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of COAP.
By ordering or participating in the content, you further agree that you shall not create any derivative work based upon the content and you shall not offer any competing products or services based upon any information contained in the content.
The company will provide information from a third party in the form of a guest interviews and information provision. The company does not control the information provided by such third-party guests, is not responsible for investigating the truth of any information provided and cannot guarantee the veracity of any statements made by such guests.
Individuals or organisations or companies who agree to appear as agree to transfer all intellectual property rights they may have in any such interviews to COAP and further provide a license to any rights they are unable to assign.
LINKS TO THIRD PARTY WEBSITES & SERVICES
The website/app will contain links to other websites and services. Linked websites are not under the control of COAP and COAP is not responsible for the content of any linked website, including without limitation any link contained in a linked website, or any changes or updates to a linked website. The company is providing these links to you only as a convenience, and the inclusion of any link does not necessarily imply endorsement by COAP of the website/app or any association with its operators.
Certain services made available via the website/app are delivered by third-party websites and organisations for the sole purpose of website/app functionality. By using any product, service, or functionality originating from the website, you hereby acknowledge and consent that COAP may share such information and data with any third party with whom COAP has a contractual relationship to provide the requested product, service or functionality on behalf of the website’s users and customers.
We have a simple and honest refund policy that protects our content and our members from unauthorised copying and distribution. The terms are listed below and by signing up to the membership you agree to this policy and waive any right to appeal.
Refunds on COAP Online membership
We offer a full refund policy for COAP Online membership provided that it is requested within 48hrs of the sale time and date and that any video content has only been played once. If either of these conditions are not met, then we will be unable to issue a refund.
Where a refund is applicable in accordance with the terms outlined, you will be issued a full refund of your purchase within 14 days of approval. You will receive the refund through the same payment method you used to make the purchase. If, for any reason, we are unable to issue a refund in the timeframe or via your initial payment method, we will contact you to arrange alternative methods.
We do not provide part refunds on subscription payments. If you cancel your monthly payment, you will maintain access to your membership for 30 days after your final payment has cleared. If you cancel your yearly payment, you will maintain access to your upgraded features for the rest of that period, up to 365 days after you completed payment.
IMPORTANT: Where refunds apply, you will receive the exact, net amount received by us after any bank transaction charges and currency conversion charges have been applied when it arrived in our account.
Refunds on COAP Online, Workshops/Course/Masterminds, One-on-One & Competitions
Due to the nature of our products and services we DO NOT offer any refund for any products and services from within these divisions unless stipulated in the original sale offer. If you have any questions, please send an email into [email protected] and we will happily answer them for you.
Refunds on digital services and products including VIP upgrades and course purchases
No refund available unless stated otherwise.
Refunds on Third Party goods
Such matters must be taken up directly with the supplier. COAP is not responsible in any way for products and/or services provided by any affiliate, link, or stockist.
Where they apply, refunds are for decent people with genuine reasons. If it appears to us that you are abusing refunds, we may stop offering them to you. An example of abuse where this applies, is if you request a refund, receive the refund, then re-join at a later date and request a second refund. We would consider this abuse, would not grant the second refund and would block any future membership.
How to Request a Refund
Where a refund applies, having met the above conditions, please send an e-mail to [email protected] – note that if we are travelling it may take up to 21 days to acknowledge your request.
IMPORTANT: Where refunds apply, you will receive the exact, net amount received by us after any bank transaction charges and currency conversion charges have been applied when it arrived in our account.
You represent and warrant that if you are purchasing something from us, (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honoured by your bank or credit card company, (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and (iv) if your initial payment method is dishonoured, you will still pay the incurred charges, including any surcharge we may incur due to the dishonoured payment.
COAP ONLINE MEMBERSHIP
These are our Terms & Conditions for the COAP Online membership – by signing up to the membership you agree to these terms and conditions. They are valid from the time and date of your signup. COAP will not be liable for any loss or damage arising from the Member’s failure to comply with these provisions.
Eligibility and Registration for Membership
To use our Services, you may need to register with our website/app to become a Member. Your Membership is not transferable or assignable and is void where prohibited. Our website/app and Services are intended for Users who are at least (18) years of age or older. Any registration by, use of, or access to our website/app by anyone under that age is unauthorised, unlicensed, and in violation of these Terms and Conditions. By using our website/app and/or Services, you represent and warrant that you are (18) years of age or older and agree to abide by all the terms and conditions of this Agreement. COAP has sole right and discretion to determine whether to accept a Member, and may reject a Member’s registration with or without explanation.
However, there is nothing on the site that would warrant an adult-only content and never will be (except the advertisement of aviation-themed alcohol, tasteful glamour in the galleries, nudity in WW2 nose art and the potential for inappropriate language in video/live content). If you are under 18 and would like to join, please contact us regarding consent and data in regard to parent and guardian responsibility.
When you complete the registration process, you will receive a password that will allow you to access our Services. You agree to maintain the confidentiality of your password and are fully responsible for all liability and damages resulting from your failure to maintain that confidentiality as well as all activities that occur through the use of your password.
You agree to immediately notify us of any unauthorised use of your password or any other breach of security. You agree that our website/app cannot and will not be liable for any loss or damage arising from your failure to comply with password security as discussed herein.
Your membership lasts for the period selected from the date and time of signup. Once the 48hr refund policy stated above has passed we will not give any refunds and this decision is final. Your membership will auto renew on the same date that you joined (a month later or 12 months later).
In the event of any downtime pertaining, but not limited to, the host website, conferencing software or video streaming services, we will not be liable for any loss of service or playback. We will of course do our best at all times to restore service as soon as possible. No credit will be given for any of these conditions.
Terminating your Membership
1) You are free to terminate your membership at any time, but these Terms & Conditions remain in force until the expiry date of your current membership period.
2) COAP has the right to terminate your membership at any time if any conditions outlined within this document are met.
3) As standard we are not responsible for removing your data. You must go into your account and delete your account settings. We are not liable for any accidental data/image deletion. Certain provisions of this Agreement, including, but not limited to, copyrights, indemnity, trademarks, limitation of liability, warranty, and jurisdictional issues will survive the termination of this Agreement.
4) It is your responsibility to retain originals of your content because all material on your account will no longer be available after termination. However, your content will remain dormant if you are deactivating your account (not the same as deletion) and will still be there when you re-activate. We may opt to remove the option to temporarily deactivate an account at any time.
NOTE: Do not use this site/app as an image storage facility. You must back your images up.
How we use your data
Our Relationship to You
This Agreement in no way creates any agency, partnership, joint venture, or employee-employer or franchisor-franchisee relationship between you and COAP.
OUR COMMITMENT TO YOU
We commit that we will always try our best to provide the service as described and in fact will always try to exceed any expectations that you may have. We will be totally fair and honest in all dealings with you.
Membership Content Delivery
It is our honest intention to deliver value, quality content into the membership on a regular basis. COAP will endeavour, in every means possible, to deliver content into the membership that is of information, entertainment and educational value within the service delivery value. This is not a guarantee in the event of any unforeseen circumstances (such as but not limited to ill health, personal reasons, travel disruption, technical reasons).
YOUR COMMITMENT TO US
These are your responsibilities as part of your membership, failure to adhere to them may result in immediate termination of membership without recourse.
1) You agree that, subject to our intellectual property rights stated below, you not copy, share or distribute any information contained within this website/app unless you are specifically requested to do so by COAP or its representatives. This includes, but is not limited to, external platforms such as social media, online course delivery, video content, divisional content and concept, and the entire concept of The Centre of Aviation Photogrpahy, COAP Wings, COAP Media & COAP Online.
2) You agree to keep your login details confidential and that they are for you as the individual and not any group or organisation.
3) You agree that before granting membership to any minor, defined as a person under the age of 18, that you will contact us and give parental consent. We can make no allowances for any references or language used during any content delivery that may offend minors or any age-restricted products highlighted.
4) You agree and wholeheartedly support our inclusive operation policy and as such any racism, sexism, improper suggestion, abuse or any behaviour against the ethics of the site (including comments on social media platforms and any other third party host) will result in your immediate termination without recourse. There is no place in modern society for any of this, we are a proudly all-inclusive community.
Please note that COAP, at its sole discretion, may also terminate this Agreement at any time without cause, and may suspend access to the website/app with or without notice, to any user. No refund will be given or discussion entered into. By agreeing to these Terms & Conditions you agree to waive the right to any appeal.
Errors, Corrections, Failures and Changes
We do not represent or otherwise warrant that our website/app will be error-free or free from viruses or other harmful components, or that we will correct any errors. We do not represent or otherwise warrant that the information available on or through our website/app will be correct, accurate, timely, or otherwise reliable.
Members may post their content to our platforms as part of the service delivery. Members and visitors understand that by using our website/app or service, they may be exposed to content that is age-restricted, offensive, indecent, or objectionable. We have no control over Member Content and do not in any way guarantee its quality, accuracy, or integrity. COAP is not responsible for the monitoring or filtering of any Member content.
Should any Member Content be found illegal, COAP will submit all necessary information to relevant authorities. If any Member Content is reported to COAP as being offensive or inappropriate, we may ask the Member to retract or otherwise modify the questionable content within 24 hours of being notified by COAP. If the Member fails to meet such a request, COAP has full authority to restrict the Member’s ability to post Member Content OR to immediately terminate the Member’s membership without further notice to the Member.
Without limiting the foregoing, we have sole discretion to remove any Member Content that violates this Agreement or that is otherwise objectionable in our sole discretion. Members are responsible for complying with all applicable federal and state laws for their content, including copyright and trademark laws. Members will respect copyright and trademark laws.
You warrant that you will not use our Services to infringe on the intellectual property rights of others in any way. In accordance with all applicable laws, we have adopted a policy of terminating Members whom we deem, in our sole discretion, to be infringers of others’ intellectual property rights.
We take this very seriously.
As a Member, you agree not to use our Services to do any of the following:
Upload, post, or otherwise transmit any Member Content that:
- Violates any local, state, national, or international laws
- Infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party
- Harms, threatens, defames, promotes violence or illegal activities, or is otherwise vulgar, obscene, abusive, harassing, tortuous, libellous, invasive of another’s privacy, hateful, or racially, ethically, or otherwise objectionable
- Links directly or indirectly to any materials to which you do not have a right to link
- Contains any private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers (and equivalents, such as NI numbers), and credit card numbers
- Contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or to extract information from our website/app or Services
- Contains any unsolicited or unauthorised advertising, solicitations, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of solicitation
- In the sole judgment of COAP is objectionable or restricts or inhibits any other person from using or enjoying our website/app or Services, or which may expose COAP, our affiliates, or our Users to any harm or liability of any type
Use our Content to:
- Develop a competing website/app or service
- Create compilations or derivative works as defined under any copyright laws of any country in the world
- Redistribute it in any manner, including, but not limited to, sale, license, lease, rental, subscription, or any other distribution mechanism
- Decompile, disassemble, or reverse engineer our website, app, Services, and any related software
- Use our website/app or Services in any manner that violates this Agreement or any local, state, federal, or international laws
You must the sole and exclusive owner of all rights, including all copyrights in and to all content you submit to the Site/App and that the content has not been designated as being in the public domain nor created or belonging to another photographer or artist.
You must not violate or breach any agreement with any other party by submitting content to COAP Online.
The content must be original and not infringe the copyright of any third party, and will not contain any matter which violates any applicable law, rule or regulation and will not defame, violate the right or privacy or publicity, or infringe the trademark, intellectual property rights or proprietary rights, of any third party.
The content must not include any material that would be considered to be obscene or pornographic, offensive or vulgar.
Any caption information, keywords, metadata, copyright management information or other information must be submitted with the content relevant, accurate, and complete, and must not contain false or misleading information.
The content does not contain any viruses, spyware, Trojan horses, time bombs, or other similar harmful or deleterious programming routines or code.
Your photos are your copyright and will remain so. They do not belong to COAP. We do not own or have the right to re-use or sell your material. If an image has a possible use as a promotional image, we will always ask for permission, and you may or may not grant it. Don’t steal other people’s hard work. Don’t steal other people’s hard work.
And, don’t steal other people’s hard work.
We reserve the right to investigate complaints or reported violations of this Agreement and to take any action we deem appropriate, including, but not limited to, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, posted materials, IP addresses, and traffic information.
Linking to Our website
You may provide links to our website/app provided that (a) you do not remove or obscure any portion of our website/app by framing or otherwise, (b) your website/app does not engage in illegal or pornographic activities, and (c) you cease providing links to our website/app immediately upon our request.
Links to Other websites
Our website/app may from time to time contain links to third-party websites. Inclusion of links for any website/app on our website/app does not mean that we endorse, guarantee, warrant, or recommend the services, information, content, and/or data of such third-party websites.
Use Of Communication Services
The service delivery may contain bulletin board services, chat areas, social media, news groups, forums, communities, personal web pages, calendars, blog comment sections and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, “Communication Services”), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service.
By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations.
COAP has no obligation to monitor the Communication Services. However, COAP reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. COAP reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
COAP reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in the Company’s sole discretion.
Always use caution when giving out any personally identifying information about yourself in any Communication Service. COAP does not control or endorse the content, messages or information found in any Communication Service and, therefore, COAP specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorised the Company spokespersons, and their views do not necessarily reflect those of the Company.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
You agree to indemnify, defend, and hold us and our partners, agents, officers, directors, employees, subcontractors, successors, assigns, third-party suppliers of information and documents, attorneys, advertisers, product and service providers, and affiliates free from any liability, loss, claim, and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of our website/app or Services.
SEVERABILITY & SURVIVAL
Should any part of this Agreement be held invalid or unenforceable, that portion will be construed consistent with applicable law and the remaining portions will remain in full force and effect. To the extent that any Content is in conflict or inconsistent with this Agreement, this Agreement will take precedence. Our failure to enforce any provision of this Agreement will not be deemed a waiver of such a provision, nor of the right to enforce such a provision. Our rights under this Agreement will survive any termination of this Agreement.
Our website/app publishes content supplied by third parties, Users, Advertisers, Merchants, and Sponsors. Accordingly, COAP has no editorial control over such content. Any opinions or other information or content expressed or made available by third parties, including information providers, Users, or any other user of our website, are those of the respective author(s) and not of COAP. COAP does not guarantee the accuracy, completeness, merchantability, or fitness for any particular purpose nor the legality of any content provided by any of these parties.
You understand that we do not operate or control the products or services offered by third-party Merchants. These merchants are responsible for all aspects of order processing, fulfilment, billing, and customer service. We are not a party to the transactions entered into between you and Merchants. You agree that use of or purchase from such Merchants is AT YOUR SOLE RISK AND WITHOUT WARRANTIES OF ANY KIND BY US. All rules, legal documents (including privacy policies), and operating procedures of Merchants will apply to you while on any Merchant websites.
You hereby acknowledge that nothing contained in our website/app will constitute financial, investment, legal, and/or other professional advice and that no professional relationship of any kind is created between you and COAP or our Members. You hereby agree that you will not make any financial, investment, legal, and/or other decision based in whole or in part on anything contained in our website/app or Services.
COAP is not responsible or liable in any manner for any Content posted on our website/app or in connection with our Services, whether posted or caused by Members of our website, or by COAP. Although we provide rules for Member conduct and postings, we do not control and are not responsible for what Members post, transmit, or share on our website/app or Services, and are not responsible for any offensive, inappropriate, obscene, unlawful, or otherwise objectionable content you may encounter using our website/app or Services. COAP is not responsible for the online or offline conduct of any User of our website/app or Services.
Our website/app or Services may be temporarily unavailable from time to time for maintenance or other reasons. COAP assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, unauthorised access to, or alteration of Member communications.
COAP is not responsible for any technical malfunction or other problems of any telephone network or service, computer system, server or provider, computer or mobile phone equipment, or software, or for any failure of email on account of technical problems or traffic congestion on the Internet, or for any combination thereof – including injury or damage to Members’ or any other person’s computer, mobile phone, or other hardware or software – related to or resulting from the use or downloading of materials in connection with our website/app or Services, including, without limitation, any software provided through our website/app or Services.
Under no circumstances will COAP be responsible for any loss or damage, including any loss or damage, personal injury, or death resulting from anyone’s use of our website/app or Services, or any interactions between Users of our website/app or Services, whether online or offline.
Reference to any products, services, processes, or other information by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship, recommendation, or any affiliation with our website/app by third parties or by any of the equipment or programming associated with or utilised by our Services.
THE INFORMATION, CONTENT, AND DOCUMENTS FROM OR THROUGH OUR WEBSITE/APP ARE PROVIDED ‘AS-IS’, ‘AS AVAILABLE’, WITH ‘ALL FAULTS’, AND ALL EXPRESS OR IMPLIED WARRANTIES ARE DISCLAIMED (INCLUDING, BUT NOT LIMITED TO, THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). OUR WEBSITE/APP AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS, OR OTHER LIMITATIONS.
COAP, INCLUDING ALL OUR AFFILIATES, HAS NO LIABILITY WHATSOEVER FOR YOUR USE OF OUR WEBSITE/APP OR SERVICES. COAP CANNOT GUARANTEE AND DOES NOT PROMISE ANY SPECIFIC RESULTS FROM THE USE OF OUR WEBSITE/APP OR SERVICES, INCLUDING, BUT NOT LIMITED TO, RELATED SOFTWARE. COAP DOES NOT REPRESENT OR WARRANT THAT OUR CONTENT, SERVICES, OR ANY SOFTWARE FOUND WITHIN ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEREFORE, YOU SHOULD EXERCISE CAUTION IN THE USE AND DOWNLOADING OF ANY SUCH CONTENT OR SOFTWARE AND USE INDUSTRY-RECOGNISED SOFTWARE TO DETECT AND REMOVE VIRUSES. ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES SOMEHOW ATTRIBUTED TO OUR CONTENT, SERVICES, AND RELATED SOFTWARE IS DISCLAIMED.
WITHOUT LIMITING THE FOREGOING, YOU UNDERSTAND AND AGREE THAT YOU DOWNLOAD OR OTHERWISE OBTAIN CONTENT AND RELATED SOFTWARE FROM OR THROUGH OUR WEBSITE/APP OR SERVICES AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR YOUR USE THEREOF AND ANY DAMAGES TO YOUR MOBILE DEVICE OR COMPUTER SYSTEM, LOSS OF DATA, OR OTHER HARM OF ANY KIND THAT MAY RESULT. WE AND ALL OUR AFFILIATES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION AND LIMITATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE SERVICE DELIVERY BETWEEN YOU AND COAP.
OUR WEBSITE/APP AND SERVICES WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH OUR WEBSITE/APP OR SERVICES WILL CREATE ANY WARRANTY, REPRESENTATION, OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.
Limitation of Liability
IN NO EVENT WILL COAP OR ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PERSON FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING FOR ANY LOST PROFITS OR LOST DATA ARISING FROM YOUR USE OF OUR WEBSITE, CONTENT, SERVICES, OR ANY RELATED SOFTWARE ACCESSED THROUGH OR DOWNLOADED FROM OUR WEBSITE/APP OR SERVICES, EVEN IF COAP IS AWARE OR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, COAP’S LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US FOR WEBSITE/APP AND/OR SERVICES ACCESSED DURING THE PREVIOUS MONTH OF YOUR MEMBERSHIP PRIOR TO THE EVENT GIVING RISE TO LIABILITY.
Effective Date: June 21, 2022
Notice Version: 2.0
Data Controller Contact Information:
COAP Online Ltd
We only collect data that you provide to us. Your data is protected and is only used by COAP for services you sign up to. We do not sell your data. You can request that we remove your personal data from our records by e-mailing [email protected](but this may result in a downgraded online experience).
Thank you for choosing join www.coaponline.com – a platform and membership run by the Centre of Aviation Photography (operating as COAP or COAP Online and referred to as ‘we’, ‘us’, or ‘our’ in this document).
We are committed to protecting your personal data and privacy rights and we take your privacy very seriously. When you visit www.coaponline.com (the ‘website’ or the ‘app’) and use any services or divisions related to it (including sales, marketing, content, the app, events and related services, and www.centreofaviationphotography.com), you are trusting us with your personal data and we undertake every reasonable effort to ensure a compliant and user-friendly usage.
All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.
This document governs the privacy notice of our website/app www.coaponline.com (and www.centreofaviationphotgraphy.com / www.coapwings.com and any associated COAP website). Our privacy notice tells you what personal data and nonpersonal data we may collect from you, how we collect it, how we protect it, how we share it, how you can access and change it, and how you can limit our sharing of it. Our privacy notice also explains certain legal rights that you have with respect to your personal data.
‘NONPERSONAL DATA’ (NPD): This is information that is no way personally identifiable.
‘PERSONAL DATA’ (PD): This means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified directly or indirectly by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. PD is in many ways the same as Personally Identifiable Information (PII). However, PD is broader in scope and covers more data. (GDPR) means General Data Protection Regulation.
Topics Covered in Our Privacy Notice
– YOUR RIGHTS
– INFORMATION WE COLLECT AND HOW WE COLLECT IT
– HOW YOUR INFORMATION IS USED AND SHARED
– RETAINING AND DESTROYING YOUR PD
– UPDATING YOUR PD
– REVOKING YOUR CONSENT FOR USING YOUR PD
– DO NOT TRACK SETTINGS
– LINKS TO OTHER WEBSITES
– PROTECTING CHILDREN’S PRIVACY
– DATA DURATION
– DATA SAFETY
– OUR E-MAIL POLICY
– OUR SECURITY POLICY
– USE OF YOUR CREDIT CARD
– TRANSFERRING PD FROM THE EUROPEAN UNION
– CHANGES TO OUR PRIVACY NOTICE
Contact us using the information at the top of this privacy notice to exercise any of your legal rights contained within this privacy notice.
Your personal information: Summary
Your data is protected and it only used by COAP for services you sign up to. We do not sell your data. You can request that we remove your personal data from our records by e-mailing [email protected]
Your Rights Under the GDPR
When using our services and submitting PD to us, you may have certain rights under the GDPR if you reside or are in any of the countries of the European Union. Depending on the legal basis for processing your PD you may have some or all of the following rights:
· The Right to Be Informed – You have the right to be informed about the PD that we collect from you and how we process them.
· The Right of Access – You have the right to get confirmation that your PD is being processed and you have the ability to access your PD.
· The Right to Rectification – You have the right to have your PD corrected if it is inaccurate or incomplete.
· The Right to Erasure (Right to Be Forgotten) – You have the right to request the removal or deletion of your PD if there is no compelling reason for us to continue processing them.
· The Right to Restrict Processing – You have the right to ‘block’ or restrict the processing of your PD. When your PD is restricted, we are permitted to store your data, but not to process them further.
· The Right to Data Portability – You have the right to request your PD that you provided to us and use them for your own purposes. We will provide your data to you within 30 days of your request.
· The Right to Object – You have the right to object to us processing your PD for the following reasons:
o Processing was based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling)
o Direct marketing (including profiling)
o Processing for purposes of scientific/historical research and statistics
o Rights in relation to automated decision-making and profiling.
· Automated Individual Decision-Making and Profiling – You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects regarding you or similarly significantly affects you.
· Filing a Complaint with Authorities– You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.
NOTE: Some geographical regions allow different rules (such as the California Consumer Privacy Act (CaCPA) AB 375) and the European Economic Area.
These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided. We will consider and act upon any request in accordance with applicable data protection laws.
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
INFORMATION WE COLLECT AND HOW WE COLLECT IT
Generally, you control the amount and type of information that you provide to us when using our website. We only collect the data that you provide.
Our Legal Basis for Collecting and Processing PD
Our legal basis for collecting and processing your PD when you buy our products or services is based on and the necessity for the performance of service delivery or to take steps to enter into a delivery of a service. Our legal basis for collecting and processing your PD when you sign up to our site(s), download free information, access information, booking, goods/merchandise, audios, videos, and digital conference tools, including information you enter using any of our opt-in forms is based on consent.
When Entering and Using Our Website
When you enter and use our website/app and agree to accept cookies, some of these cookies may contain your PD.
· Performance Cookies – These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website/app measurements.
· Functional Cookies – These cookies enable the website/app to remember users’ choices, such as their language, usernames, and other choices while using the website. They can also be used to deliver services, such as letting a user create a blog post, listen to audios, or watch videos on the website.
· Media Cookies – These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by us or third parties who provide services to us.
· Advertising or Targeting Cookies – These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.
· Session Cookies – These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes, such as remembering what a user has put in their shopping cart as they browse a website. Session cookies also permit users to be recognised as they navigate a website/app so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; they are not stored long term.
· Persistent Cookies – These cookies are stored on a user’s device between browser sessions, which allows the user’s preferences or actions across a website/app or across different websites to be remembered. Persistent cookies may be used for several purposes, including remembering users’ choices and preferences when using a website/app or to target advertising to them.
o Identifying the areas of our website/app that you have visited
o Personalising content that you see on our website
o Our website/app analytics
o Remarketing our products or services to you
o Remembering your preferences, settings, and login details
o Any future targeted advertising and serving ads relevant to your interests
o Any future Affiliate Marketing
o Allowing you to post comments
o Allowing you to share content with social networks.
We may also use a standard technology called web beacons to collect general information about your use of our website/app and your use of special promotions or newsletters. The information we collect by web beacons allows us to statistically monitor the number of people who open our e-mails. Web beacons also help us to understand the behaviour of our customers and users.
At User Registration
When you register as a user, we collect your name and e-mail address and any other information that’s clearly listed and filled in by you.
When Buying Products or Services
If you buy products or services from us, we collect your first and last name, e-mail address, physical address, credit card or other payment information, phone number, and other information listed.
We do not store payment information. All payment data is stored by Stripe and/or PayPal (on all COAP e-commerce purchases and the online Hangar 75 store division).
Our website/app uses Google Analytics to collect information about the use of our website. Google Analytics collects information from users such as age, gender, interests, demographics, how often they visit our website, what pages they visit, and what other websites they have used before coming to our website. We use the information we get from Google Analytics to analyse traffic, improve our marketing, advertising, and website. Google Analytics collects only the IP address assigned to you on the date you visit our website, not your name or other identifying information. We do not combine the information collected using Google Analytics with PD. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website.
For more information on how Google collects and processes your data visit: https://www.google.com/policies/privacy/partners/
You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout
Third parties, including Facebook, may use first-party cookies, third-party cookies, web beacons, and other storage technologies to collect or receive information from our services and elsewhere on the Internet, and use that information to provide measurement services and target ads. With Facebook remarketing you may see our ads on Facebook after you have used our services. For this to happen Facebook uses unique cookies that are activated and placed in a visitor’s browser when they land on a webpage. Facebook lookalike audience targeting allows us to show ads on Facebook to people who are similar to those who have already visited or made a purchase from our services. To opt out of Facebook’s collection and use of information for ad targeting visit: https://www.facebook.com/help/568137493302217
What Happens If You Don’t Give Us Your PD
If you do not provide us with enough PD, we may not be able to provide you all our products. notifications and services. However, you can access and use some parts of our website/app without giving us your PD.
HOW YOUR INFORMATION IS USED AND SHARED
We use the information we receive from you to…
o Provide our products and services you have requested or purchased from us, in particular the creation of your account and login process, sale of goods and provision of services that you sign up for.
o Personalise and customise our content for a better user experience
o Make improvements to our website
o Contact you with updates to our website, products, and services
o Resolve problems and disputes
o Contact you with COAP marketing and advertising that we believe may be of interest to you.
Communications and E-mails
When we communicate with you about our website, we will use the e-mail address you provided when you registered as a user or customer. We may also send you e-mails with promotional information about our website/app or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by contacting us using the contact information at the top of this privacy notice. You will not receive e-mails from third party companies, they will always come from COAP, as we do not sell your information.
Sharing Information with Affiliates and Other Third Parties
We do not sell or rent your PD to third parties for marketing purposes. However, we may need to use your PD in order to fulfil internal COAP service delivery. These third-party service providers may include but are not limited to the software of payment processors, functionality providers, web analytics, shopping cart and e-mail service providers, and shipping companies.
Sharing Your Information When You Login
We will share your information you provide with our Membership delivery software in order to fulfil the membership services.
Legally Required Releases of Information
We may be legally required to disclose your PD if such disclosure is (a) required by law, or other legal process; (b) necessary to assist police/law enforcement officials or governmental enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our terms and conditions; (d) necessary to protect us from legal action or claims from third parties, including you and/or other users; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.
Disclosures to Successors
If our business is sold or merges in whole or in part with another business that would become responsible for providing the website/app to you, we retain the right to transfer your PD to the new business. The new business would retain the right to use your PD according to the terms of this privacy notice as well as to any changes to this privacy notice as instituted by the new business. We also retain the right to transfer your PD if our company files for bankruptcy and some or all of our assets are sold to another individual or business.
Community Discussion Boards, Blogs, or Other Mechanisms
When you choose to post in the membership discussion or galleries, you should use care when exposing any PD, as such information is not protected by our privacy notice nor are we liable if you disclose your PD through such postings. Also, PD which you post on our website/app for publication may be available worldwide by means of the Internet. We cannot prevent the use or misuse of such information by others.
RETAINING AND DESTROYING YOUR PD
We retain information that we collect from you (including your PD) only for as long as we need it for legal or business purposes. Your information may be retained in electronic, paper, or a combination of both forms. When your information is no longer needed, we will destroy, delete, or erase it.
UPDATING YOUR PD
You can update your PD using services found on our website. If no such services exist, you can contact us using the contact information found at the top of this privacy notice and we will help you. However, we may keep your PD as needed to enforce our agreements and to comply with any legal obligations.
REVOKING YOUR CONSENT FOR USING YOUR PD
You have the right to revoke your consent for us to use your PD at any time. Such optout will not affect disclosures otherwise permitted by law including but not limited to: Disclosures to third-party service providers that provide certain services for our business; Disclosures to third parties as necessary to fulfil your requests; Disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law; Previously completed disclosures to third parties.
DO NOT TRACK SETTINGS
Some web browsers have settings that enable you to request that our website/app not track your movement within our website. Our website/app does not obey such settings when transmitted to and detected by our website. You can turn off tracking features and other security settings in your browser by referring to your browser’s user manual.
LINKS TO OTHER WEBSITES
Our website/app contains links to other websites (including but not limited to social media, retail, entertainment, news, information). These websites are not under our control and are not subject to our privacy notice. These websites will likely have their own privacy notices. We have no responsibility for these websites and we provide links to these websites solely for your convenience. You acknowledge that your use of and access to these websites are solely at your risk. It is your responsibility to check the privacy notices of these websites to see how they treat your PD.
PROTECTING CHILDREN’S PRIVACY
Our website/app and Services are intended for Users who are at least (18) years of age or older. Any registration by, use of, or access to our website/app by anyone under that age is unauthorised, unlicensed, and in violation of these Terms and Conditions. By using our website/app and/or Services, you represent and warrant that you are (18) years of age or older and agree to abide by all the terms and conditions of this Agreement. COAP has sole right and discretion to determine whether to accept a Member, and may reject a Member’s registration with or without explanation.
However, there is nothing on the site that would warrant an adult-only content and never will be (except the advertisement of aviation-themed alcohol, tasteful glamour in the galleries/nudity in WW2 nose art and the potential for inappropriate language in video/live content). If you are under 18 and would like to join, please contact us regarding consent and data in regard to parent and guardian responsibility.
You acknowledge that we do not verify the age of our users nor have any liability to do so.
We will only keep your data for as long as necessary to deliver the services and purposes set out in this policy (unless required for legal or tax reasons). Your data will be deleted once no longer applicable to any legitimate business.
KEEPING YOUR DATA SAFE
We have used appropriate technical measures designed to protect data and complied with third party software and processing providers accordingly. However, no internet-based data can ever be deemed 100% secure – we cannot ensure against cyberattack, hackers, or any unauthorised breach and improper use. Although we will do our best to uphold your privacy, the transfer of your data to and from our website/app is at your own risk and you should only access the website/app within secure means.
OUR E-MAIL POLICY
You can always opt out of receiving e-mail correspondence from us. We will not sell, rent, or trade your e-mail address except in the sale or transfer of our business, or if our company files for bankruptcy.
OUR SECURITY POLICY
We have built our website/app using industry-standard security measures and authentication tools to protect the security of your PD. We and the third parties who provide services to us also maintain technical and physical safeguards to protect your PD. Unfortunately, we cannot guarantee prevention of loss or misuse of your PD or secure data transmission over the Internet because of its nature. We strongly urge you to protect any password you may have for our website/app and not share it with anyone.
USE OF YOUR CREDIT CARD
You may have to provide a credit card to buy products and services from our website/app. We use global standard, third-party billing services and have no control over them. We use commercially reasonable efforts to ensure that your credit card number is kept strictly confidential by using only third-party billing services that use industry-standard encryption technology to protect your credit card number from unauthorised use. However, you understand and agree that we are in no way responsible for any misuse of your credit card number.
TRANSFERRING PD FROM THE EUROPEAN UNION
PD that we collect from you may be stored, processed, and transferred among any countries in which we operate and where orders and good are fulfilled. When you buy goods or services from us, we will use your PD for the performance of a contract or to take steps to enter into a contract. Wherever we transfer, process, or store your PD, we will take reasonable steps to protect it. We will use the information we collect from you in accordance with our privacy notice. By using our website, services, or products you agree to the transfers of your PD described within this section.
CHANGES TO PRIVACY
OUR CHANGES (TO THIS POLICY): We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our website/app so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your PD in a method different from that specified at the time it was collected, we will provide advance notice by e-mail sent to the e-mail address on file in your account. Otherwise, we will use and disclose our users’ and customers’ PD in agreement with the privacy notice in effect when the information was collected. In all cases your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change. If you have questions about our privacy notice, please contact us through the information at the top of this privacy notice.
YOUR CHANGES (OPTING OUT): You can unsubscribe from our marketing e-mail list at any time by clicking on the unsubscribe link in the e-mails that we send or by contacting us using the details provided below. You will then be removed from the marketing e-mail list – however, we may still communicate with you, for example to send you service-related e-mails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may contact us at any time.
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